Fact Sheets

THE STATE OF OBSERVABILITY IN FINANCIAL SERVICES

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of FSI technology leaders say the number of tools, platforms, and applications they rely on augments multicloud complexity. 11 12 89% 81% The number of different platforms and services spanning the average multicloud environment. of organisations say the complexity of their technology stack has increased in the past 12 months, and 54% say it will continue to increase. Continued reliance on fragmented monitoring tools and manual analytics adds to the challenge Complexity is a growing challenge The average number of different observability or monitoring tools FSI organisations use to manage applications, infrastructure, and user experience. Ready to learn more? Read the full report to learn more insights from IT leaders in the financial services and insurance sector, as well as across other industries. Dynatrace (NYSE: DT) exists to make the world's software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at enormous scale. This enables innovators to modernise and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That's why the world's largest organisations trust Dynatrace® to accelerate digital transformation. Curious to see how you can simplify your cloud and maximise the impact of your digital teams? Let us show you. Sign up for a free 15-day Dynatrace trial. dynatrace.com/blog linkedin.com/company/dynatrace 05.09.24 BAE11641_IG_cs Cloud-native technology stacks create more data than teams can keep up with ITOps and security teams struggle with the data firehose, instead of working to drive more automation and make smarter decisions. of these organisations are currently using or planning to adopt a unified platform for observability and security data within the next 12 months. say the costs of storing and analysing logs are soaring and outweigh the benefits they provide. of FSI technology leaders say cloud-native technology stacks produce an explosion of data that is beyond humans' ability to manage. 88% 85% 79% Financial services organisations are increasingly turning to advanced AI, analytics, and automation These capabilities can help overcome complexity. But most FSIs have seen limited value from their initial analytics and automation strategies. of organisations have already adopted AIOps to reduce their multicloud complexity, and a further 18% plan to adopt it in the next 12 months. of technology leaders say probabilistic machine learning approaches have limited the value that AIOps tools deliver, due to the manual effort required. say the maturity of AI, analytics, and automation capabilities will play a more important role in how they choose vendors and partners. Read the report Learn how Dynatrace can help you overcome multicloud complexity with an end- to-end observability and application security platform that combines multiple AI techniques, to drive smarter decision making and more efficient ways of working. 75% 94% 82% Kubernetes has become the platform of choice Its scalability and efficiency are perfect for the cloud-native world, but it adds to the challenge of maintaining cloud visibility. 87% of technology leaders say it's more difficult to maintain visibility into a dynamic Kubernetes architecture compared with traditional technology stacks. The financial services sector has never been more competitive. Technology is at the heart of this cutthroat environment with organisations looking to differentiate through their digital services. However, the combination of legacy technology and modern multicloud environments is proving difficult for IT and security teams to manage. THE STATE OF OBSERVABILITY IN FINANCIAL SERVICES Differentiation vs. complexity: the technology challenge for FSI firms in 2024 We surveyed 260 global CIOs and senior IT leaders within large financial services and insurance organisations to gain insights into their digital transformations.

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