Fact Sheets

Solution Brief - Dynatrace & ServiceNow

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2 ©2020 Dynatrace With hybrid, multi-cloud environments, it's challenging to see where systems are connected and dependent. Dynatrace and ServiceNow solve these challenges through automation and intelligence, allowing you to sense, think, and act on real-time detection and response with visibility into your entire technology stack. This means you can get to the root cause in seconds, eliminating disruption to your business and resolving issues before impact to customers. Impossible to get to the root cause when manually interpreting dozens of data sources. Lack of insight means inability to prioritize before business impact to customers. Introduction With transformation comes a great deal of change. Today's enterprise cloud is completely software driven, including the infrastructure. As companies transform, many are facing these modernization challenges. IT complexity Colleen is a Technology Alliance Marketing Manager at Dynatrace. She has been working 20 years in the IT space and lends her expertise to support various strategic initiatives at Dynatrace, including the partnership with ServiceNow Lack of visibility Increased user expectations Mntennce User Los Sense Thn Act Dt Collecton Mned Assets CI dscover Confurton & deploment CI Dscover Hh qult events Intte utomton tss Envronment topolo ncludn dependences Code level metrcs nd trcn User experence nd behvor Determnstc AI Automted CMDB Root cuse nlss Servce Mnement ITIL Processes & Busness Loc Problem prortzton Auto remedton Deploment utomton Busness helth

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