Global CIO Report Reveals Growing Urgency for Observability and Security to Converge

WALTHAM, Mass., January 24, 2023 – Software intelligence company Dynatrace (NYSE: DT) announced today the results of an independent global survey of 1,300 CIOs and senior DevOps managers in large organizations. The findings revealed the increased difficulty of maintaining software reliability and security as the demand for continuous release cycles and the rising complexity of cloud-native environments create more risk for undetected defects and vulnerabilities to escape into production. CIOs and senior DevOps managers are looking to DevSecOps processes, the convergence of observability and security, and the increased use of AI and automation to balance accelerated innovation with reliability and security. The complimentary 2023 Global CIO Report, “Observability and Security Convergence: Enabling Faster, More Secure Innovation in the Cloud,” is available here.

The research reveals the following:

• 90% of organizations say digital transformation has accelerated in the past 12 months.
• 78% of organizations deploy software updates into production every 12 hours or less, and 54% say they do so at least once every two hours.
• DevOps teams spend nearly a third (31%) of their time on manual tasks involving detecting code quality issues and vulnerabilities, reducing the time spent on innovation.
• 55% of organizations make tradeoffs between quality, security, and user experience to meet the need for rapid transformation.
• 88% of CIOs say the convergence of observability and security practices will be critical to building a DevSecOps culture, and 90% say increasing the use of AIOps will be key to scaling up these practices.

“It’s difficult for teams to accelerate the pace of innovation while also maintaining the highest quality and security standards,” said Bernd Greifeneder, Founder and Chief Technology Officer at Dynatrace. “More frequent software deployments, combined with complex cloud-native architectures, make it easier for errors and vulnerabilities to escape into production where they impact customer experience and create risk. There simply aren’t enough hours in the day for teams to test code as thoroughly as when they had only a single monthly deployment, but there’s no margin for error in today’s ultra-competitive, always-on economy. Something has to change.”

Additional findings from the survey include:

• Organizations plan to increase their spending on automation across development, security, and operations by 35% by 2024, as they invest more in continuously testing software quality (54%) and security (49%) in production, automatic vulnerability detection and blocking (41%), and automating release validation (35%).
• 70% of CIOs say they need to improve their trust in the accuracy of AI’s decisions before they can automate more of the CI/CD pipeline.
• 94% of CIOs say extending a DevSecOps culture to more teams is key to accelerating digital transformation and driving faster, more secure software releases.

“Organizations know that manual approaches aren’t scalable,” continued Greifeneder. “Teams can’t afford to waste time and effort chasing false positives, searching for vulnerabilities whenever a new threat alert appears, or conducting forensics to understand whether data has been compromised.  They need to work together to drive faster, more secure innovation. Automation and modern delivery practices such as DevSecOps are key to this, but teams need to trust that their AI is reaching the right conclusions about the impact of a particular vulnerability. To accomplish this, organizations require a unified platform that can converge observability and security data to eliminate the silos between teams. By bringing their data together and retaining its context, DevOps and security teams can unlock the insights they need through causal AI. This enables them to harness intelligent automation to rapidly deliver high-performing and secure applications that delight their users.”

The report is based on a global survey of 1,300 CIOs and senior IT practitioners involved in DevOps management in large organizations with more than 1,000 employees, conducted by Coleman Parkes and commissioned by Dynatrace. The sample included 200 respondents in the U.S., 100 in Latin America, 600 in Europe, 150 in the Middle East, and 250 in Asia Pacific.