Customer stories

"There's many options out there and believe me, we've tried them. But if you look at the track record of Dynatrace, there's constant innovation that really drives progress."

"When the mainframe team first saw the insights they could gain from Dynatrace, they were like kids in a candy store."

"Dynatrace is fundamental to FreedomPay’s ability to manage its technology and business risks."

"Before Dynatrace, we used to spend hours manually searching through metrics, logs, and traces to piece together insights about user experience. Now, this takes minutes or seconds."

"One of the biggest impacts of partnering with Dynatrace is the amount of time given back to our teams. There are no more sleepless nights on the weekends."

"We signed up to the Dynatrace free trial on the train and knew we had found a great fit for our needs."

"Previously, it would take weeks, maybe months to detect that we are affected by a vulnerability. With Dynatrace’s automation and continuous monitoring of the state of threats, it's in minutes."

"With Dynatrace we can do so much more than monitoring and advanced observability – we can get the data from logs to support all areas of the business."

"Dynatrace is invaluable in BMO’s journey to become a data-driven organization, harnessing unified observability and powerful AI capabilities to accelerate technology-led innovation and deliver flawless digital experiences."

"With Dynatrace, we can ensure our applications work as designed around the clock."

"The AI and prediction capabilities from Dynatrace were a differentiator. We now have confidence that any problems that arise can be dealt with quickly to dramatically reduce operational and revenue impact."

"Dynatrace provides us with the protection and insurance we need when we're running at maximum volumes to avoid catastrophe."

"Dynatrace is by far and away the most capable solution when it comes to delivering a single source of truth."

"Dynatrace is our problem-solving machine. It has helped us make significant improvements to our customer conversions and onboarding."

"We’ve optimized performance for our customers while reducing the amount of manual work for our operations team, so we can grow the business without increasing our cost base."

"Dynatrace has been revolutionary for Photobox, as our teams are now able to do work that previously would have taken hours in just minutes."

"Since deploying Dynatrace, we genuinely sleep easier at night."

"Everything we do is about improving the passenger experience. Dynatrace has been essential to enabling us to achieve that through end-to-end observability."

"Migrating our core banking platform to the cloud was akin to performing open heart surgery whilst you’re doing a sprint. The observability and telemetry Dynatrace provided was critical to making that project a success."

"Dynatrace helps us understand the journey, improve our code, and ensure the customer is satisfied. Ultimately, that's what we're in the business of."

"EDF has become a pioneer within five years because of our focus on innovation, and Dynatrace has been vital in that by transforming our digital customer experiences."

"We evaluated a number of platforms and were intrigued with Dynatrace’s innovation and unified portfolio of capabilities that allow us to really paint a picture of what's going on in our environment."

"Dynatrace Saas has allowed us and our partners to all benefit from the precise answers and intelligent automation of the Dynatrace platform"

"Dynatrace is critical to meeting our company goals. It exists to help measure success and failure and look for ways to turn those failures into continued success."

"Dynatrace provides full visibility across our entire environment, enabling us all to work together in solving problems efficiently and update our business partners more easily."

"We deployed Dynatrace, and within five minutes, we’d pinpointed the cause of the issue, which had been eluding the agency for three weeks."

"The Deutsche Telekom mobile app has been ranked as the best telco provider app across Germany, Austria, and Switzerland. I don't think we would have reached that level of recognition and reward from our customers without Dynatrace."

"As a digital performance monitoring leader, we expected Dynatrace to deliver great visibility into our software ecosystem, despite its complexity. And, they have; with exceptional results. But, what we didn’t expect was the degree to which Dynatrace energized our team. People are actually excited about performance monitoring now, and we’re all on a mission to help keep the lights green for greater service excellence."

"What enamored us with Dynatrace was that it gave us insight into things we didn’t even know we wanted to see."

"Dynatrace is more dynamic, it’s a lot easier to use."

"The biggest bang for buck is the precise root cause analysis."

"With Dynatrace, when we get together, it just really works."

"One of the biggest benefits of working with Dynatrace is that they really get it."

"The auto discovery saves us a lot of time and having to configure the system manually."

"Dynatrace is helping us prove we are compliant with PSD2."

"The Dynatrace platform’s breadth of capabilities, scalability, continuous automation, and the maturity of its AI engine made the decision a no-brainer."

"Dynatrace completely transformed the way we work and do business."

"Dynatrace is really helping us feel more confident about cloud migration."

"The work we're doing with Dynatrace is critical in helping us to meet the expectations of our members and deliver brilliant customer experiences. Ultimately, Dynatrace helps us to improve customer loyalty and protect the bottom line of our business."

"Within two days we had it all installed, and it did deliver."

"The value we get from Dynatrace is on a day-to-day basis, proactively preventing outages from occurring in the first place. Dynatrace just gives us instant answers."

"Dynatrace is our gold standard moving forward – it’s clearly ahead of the competition, enabling us to work much closer with our business and development partners to deliver results. Being able to solve issues before customers are impacted is a big deal."

"Thanks to Dynatrace and AWS, our journey in leveraging hybrid cloud has been smooth, seamless and easy. They have made it possible for us to focus on what matters the most: innovation."

"Through a single agent, we’ve been able to gain full-stack observability into our environment in one clear view, and Dynatrace’s AI has provided us with precise answers about performance anomalies. This is why Dynatrace was a clear winner."

"Dynatrace gives us answers and has opened the door to automating IT operations."

"Dynatrace, with Keptn, allowed us to accelerate our adoption of Kubernetes by at least a year. It’s a unique value proposition that has enabled us to create an intelligent and fully automated continuous delivery pipeline."

"Dynatrace was installed within a day and we immediately saw value with issues identified that needed to be addressed, including one in a high value channel that was impacting performance for customers."

"Dynatrace gives us a sixth sense of what’s going on in our environment, so we can proactively optimize experiences and improve outcomes for our business."

"We’ve seen the time it takes to identify the root cause go from a week to minutes, meaning we can identify and solve problems before they impact customers and end-users."

"Dynatrace is one of the best solutions we’ve ever deployed, it gives us answers to absolutely everything. With many of the other monitoring tools that you purchase you spend an awful lot of time building out the capability and doing the discovery. With Dynatrace a lot of that comes out the box. It's a lot easier to use."