Isabel Carvalho of Dynatrace makes CRN’s 100 People You Don’t Know But Should list for 2024

CRN®, a brand of The Channel Company, has named Isabel Carvalho, Senior Director of the Dynatrace Worldwide Partner Program and Operations, as an honoree on its 100 People You Don’t Know But Should list for 2024. This annual list honors the dedicated, talented people who work behind the scenes in the IT channel to set their company’s partners up for success.

Celebrating unsung heroes

The CRN editorial team compiles this list each year to spotlight outstanding contributors whose commitment and creativity happens outside the spotlight in areas such as partner program development and management, sales, channel marketing, and partner enablement, among others.

Isabel Carvalho: Driving partner success

In her role as Senior Director of the Dynatrace Worldwide Partner Program and Operations, Isabel Carvalho is a driving force behind partners’ success. She collaborates closely with sales teams, partner sales managers, and partners around the world to ensure operational consistency is aligned with the global partner program. Isabel leads strategic initiatives that enhance partner experiences and contribute to scaling the Dynatrace global partner network.

Notably, this year she spearheaded a simplified partner compensation model that aligns partner incentives with long-term customer success. This new model fosters transparency, trust, and collaboration and positions partners for long-term growth. Additionally, Isabel played a pivotal role in transitioning to a redesigned partner portal which offers easier navigation and better access to Dynatrace resources, resulting in increased usage among Dynatrace partners over the past year.

Recognizing the IT Channel’s best

“We are thrilled to bring this talented group of channel professionals to the forefront through the 100 People You Don’t Know But Should list,” said Jennifer Follett, VP, U.S. Content, and Executive Editor, CRN, The Channel Company. “Each person on the list takes decisive action behind the scenes every day to ensure success for their partners and advance the entire IT channel. We applaud their vital contributions to a vibrant channel ecosystem and look forward to their future achievements.”

The 100 People You Don’t Know But Should list will be featured in the October issue of CRN Magazine and can be found online at www.crn.com/100people.