Illana Labuschagne is the Director of Strategy for the Dynatrace post-sales organization. Being passionate about user experience and driving business outcomes, she has spent the last decade specializing in observability solutions, successfully rolling out enterprise-wide strategies and automation solutions. Prior to joining Dynatrace, Illana established and led the performance and optimization practice for a global insurance company. Away from work, she loves to spend time with family and friends, preferably outdoors.