Dynatrace named a Leader in inaugural 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring

Dynatrace has been recognized as a Leader for Completeness of Vision and Ability to Execute.

We’re excited to announce that Dynatrace has been named a Leader in the inaugural 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring. We believe this recognition underscores our dedication to empowering organizations to achieve outstanding digital performance.

Digital experience monitoring enables frontend-to-backend observability

As digital transformation accelerates, the complexities of hybrid and multicloud environments have introduced observability challenges that can make it harder to deliver the exceptional experiences customers expect. Dynatrace digital experience monitoring (DEM) monitors and analyzes the quality of digital experiences for users across digital channels by collecting data from multiple sources. With real user monitoring, Session Replay, and synthetic monitoring natively built into the Dynatrace unified observability platform, organizations gain visibility into the challenges users experience when interacting with your website and mobile applications. Dynatrace helps to quickly understand the impact of these challenges and identify their root cause for faster remediation. This enables teams to optimize digital experience, improve customer satisfaction, and drive business results.

Observability for digital transformation

We believe this acknowledgment highlights our dedication to enabling organizations to achieve seamless digital transformation. We equip our customers with the insights necessary to enhance user experiences and improve operational efficiency. Unlike traditional monitoring services, Dynatrace offers end-to-end observability that delivers precise, real-time data on application performance issues, complete with the context needed for rapid problem resolution and prioritization by business impact. By harnessing the power of three AI techniques—causal, predictive, and generative AI—Dynatrace analyzes billions of data points, providing customers with a unified perspective to drive their digital transformation efforts.

Additional Gartner recognition

For us, being recognized a Leader in Digital Experience Monitoring signifies more than just meeting industry standards; we see it as highlighting our capability to partner with customers to deliver results against their digital strategies, enabling them to proactively manage their digital environments and drive business growth.

This recognition comes in addition to the company’s acknowledgment as a Leader positioned furthest for Vision and highest in Execution in the 2024 Gartner Magic Quadrant for Observability Platforms and its ranking as #1 in the Application Health and Performance Monitoring (4.27/5), Hybrid Infrastructure/Platform Operations (4.25/5), and Business Insights (4.22/5) Use Cases in the 2024 Gartner Critical Capabilities for Observability Platforms Report.

Dynatrace named a Gartner Peer Insights™ Customers’ Choice for Digital Experience Monitoring

In the 2024 Gartner Peer Insights™ Voice of the Customer for Digital Experience Monitoring report, Dynatrace was the only vendor named a Customers’ Choice based on 132 reviews as of February 2024.

Here is what customers say about Dynatrace:

• “Using Dynatrace, we are able to monitor the user’s experience like we have never done before.”
• “Dynatrace is an easy-to-deploy, powerful solution to see your customers’ journey.”
• “Dynatrace DEM provided us with extended monitoring beyond APM.”

At Dynatrace, we’re honored to be recognized as a Customers’ Choice in digital experience monitoring by Gartner. We believe this acknowledgement reflects our continuous effort to innovate and improve, always with the goal of helping our customers deliver better digital experiences. We’re proud of the progress we’ve made together and remain committed to helping organizations navigate an ever-changing landscape.

Download the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring for more information. 

__________________________________________________________________________

^{Gartner Disclaimers} 

^{Gartner, Magic Quadrant for Digital Experience Monitoring, Padraig Byrne, Matt Crossley, DB Cummings, Martin Caren, Pankaj Prasad, 21 October 2024}   

^{Gartner, Magic Quadrant for Observability Platforms, Gregg Siegfried, Padraig Byrne, Mrudula Bangera, Matt Crossley, 12 August 2024} 

^{Gartner, Critical Capabilities for Observability Platforms, Gregg Siegfried, Padraig Byrne, Mrudula Bangera, Matt Crossley, 12 August 2024} 

^{Gartner, Voice of the Customer for Digital Experience Monitoring, Peer Contributors, 24 April 2024} 

^{Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.} 

^{Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.}  

^{GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally. MAGIC QUADRANT and PEER INSIGHTS are registered trademarks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.}