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Site Reliability Engineering

Modern software development requires bridging the increasing demands of Development and Operations without conflict. Site Reliability Engineering is a growing discipline and role that fills in the gaps between Dev and Ops.

SRE Best Practices

  • Ensuring reliability - getting systems back to steady-state as quickly as possible
  • Eliminating toil - automating wherever possible
  • Blameless postmortems - driving better cross-team collaboration
  • Observing what matters - gaining full visibility into system health
  • Being pro-active - living and breathing SLOs to identify and remediate issues before SLAs are violated
  • Architecting for resiliency - Informing architectural design decisions to build more reliable systems
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Benefits of SRE

  • Higher levels of application reliability and resiliency
  • Increased efficiency through automation
  • Improved customer satisfaction and retention
  • Driving a culture of continuous improvement
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State of SRE Report:

We asked 450 SREs across a range of industries to share their unfiltered perspective into how site reliability engineering (SRE) is evolving as a discipline. The report uncovers they challenges SREs must overcome, and what the future of SRE looks like.

Download our complimentary report to see why:

  • 88% of SREs say there is now more understanding of the strategic importance of their role than there was three years ago.
  • 99% of SREs encounter challenges when defining and creating SLOs to evaluate service levels for applications and infrastructure.
  • By 2025, 85% of SREs want to standardize on the same observability platform from Dev to Ops and security.

Download your free report

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Drive SRE with observability and security insights

  • Drive production reliability

    Reduce risk and ensure any changes made to applications, services, and infrastructure with critical dependencies are evaluated against key metrics, SLOs, and security data with the Site Reliability Guardian app.

  • Reduce MTTR

    Combine answers from observability data with automation workflows to intelligently orchestrate remediation and incident management workflows. Understand the root cause of issues to triage and resolve them quickly.

  • Power proactivity

    Leverage Service Level Objectives (SLOs) and error budgets to proactively monitor critical metrics and take action before any violations occur. Keep all your SLAs in check and the business happy.

Cloud Automation use cases for DevOps Platform Teams

Deliver high quality software faster and more securely. Dynatrace Cloud Automation empowers DevOps teams to release with confidence, and scale projects enterprise-wide.

Proactively monitor SLOs

Predict SLO violations before they happen. Our AI engine, Davis, alerts you when error budget burn rates are faster than expected, giving you the precise root cause so you can address issues before they become problems.

Automate remediation and incident management

Get the context you need to triage issues and get systems back to steady state. Automatically trigger remediation workflows, or when manual intervention is needed, incident management tools.

Common SRE Pain Points that Dynatrace can help with:

  • Lack of observability due to siloed, disparate data without context

  • Too long to identify root cause analysis

  • Manual remediation processes and triaging of issues resulting in high MTTR

  • Always reacting to SLO violations after they have happened

  • Lack of AI to support decision making and reliability processes

  • Managing automation scripts that have grown exponentially over time

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Dynatrace helps us understand the journey, improve our code, and ensure the customer is satisfied. Ultimately, that's what we're in the business of.
Kulvir Gahunia Director of the Site Reliability Office, TELUS

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