Digital experience monitoring
Deliver flawless digital experiences and drive business results with AI-driven, automated, frontend-to-backend digital experience monitoring.
Digital experience monitoring with Dynatrace
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Real User Monitoring
Gain full visibility into all activity from every mobile and web user, seamlessly connected to the backend.
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Synthetic Monitoring
Simulate, measure, and compare availability and performance across public and private locations.
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Session Replay
See exactly what your users see with video-like recordings of every user session.
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Mobile App Monitoring
Get AI-powered crash analytics and end-to-end visibility into native mobile applications.
A Leader in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring
Read the complimentary report to see why Dynatrace was named a leader among 12 vendor solutions.
Insightful and actionable answers across teams within one platform
Empower development, operations, and business teams with a unified platform to deliver a positive digital experience for every user.
Deliver flawless digital experiences without complex or manual setup
- Automatically instrument applications for immediate insights to optimize performance
- Quickly assess web and mobile app health to discover how performance, availability, and errors impact digital experience
- Leverage automatically adjusting multidimensional baselines to factor in real users’ location, device, and browser for anomaly detection
- Improve Core Web Vitals to keep your applications competitive and benchmark against SLOs
- Ensure continuity and service by monitoring application availability around the world and the clock
Identify and remediate errors with complete context
- Quickly understand how users are impacted by a problem across all applications with complete front- to back-end context
- Get AI-driven root cause analysis with causal relationships for fast remediation
- Analyze underlying issues caused by hard-to-detect errors that contribute to poor business results
Give customers the experiences they demand
- Improve release quality and ensure service reliability
- Execute synthetic monitors from public and private locations to track the availability and performance of your customer-facing applications and internal resources
- Discover problems across production and development environments before your customers are affected
- Simulate user journeys and endpoints for alerts to deteriorating app health with a simple, no-code recorder
Discover, analyze, and improve journeys across channels
- Measure growth and engagement of your apps by automatically tracking conversion metrics and key user actions
- Understand product performance within the context of marketing and conversions
- Analyze the performance of user behavior and customer journeys to drill into adoption and retention
Provide enhanced customer support
- Get quantitative and qualitative insights into user experience
- Replay every session through the eyes of the user and understand their exact experience with full session context
- Capture the full visibility of customer experience across every digital transaction while keeping your end-user privacy secure
Track user satisfaction for continuous improvement
- Gauge satisfaction of your overall applications and individual user actions with automatic application performance index (Apdex) scores
- Understand entry, exit, and other actions and how they impact Apdex
- Analyze user behavior to understand what causes frustration and optimize customer experience
- Compare behavior and conversions across all channels
- Examine bounce rates and which errors contribute to their increase
How to drive business value through digital experience monitoring
Due to the shift to digital, organizations realize that they must provide an exceptional digital experience (DX) if they expect to drive business value. But the cost of innovation is comprised of complexity and challenges that directly affect DX by hindering website performance, availability, and customer satisfaction to name a few.
However, with the right digital experience monitoring (DEM) approach, organizations can achieve the insight needed to drive business value through DX.
In this eBook, you'll discover how you can proactively optimize business outcomes and address DX issues before your bottom line suffers by learning how to:
- Measure digital experience with DEM
- Extend DEM through your environment
- Connect DX to business outcomes
Download the digital experience playbook today and learn how to design your user experiences to drive better business outcomes.
Extend your team’s value with expertise-based data analysis and recommendations
The Business Insights team leverages deep Dynatrace expertise to go beyond application performance and unlock more value to drive business decisions.
Dynatrace is a G2 Leader in Digital Experience Monitoring (DEM)
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