Generative AI in IT operations

IT operations teams are under tremendous pressure to accelerate processes, enable digital transformation, and reduce the unit cost and environmental impact of compute.

Artificial intelligence (AI) is seen as a key enabling technology and organizations are turning to AI tools that can help with these challenges and improve outcomes.

Read this study from ESG to find out:

• The current and future use cases and drivers for generative artificial intelligence in IT operations.
• How and from whom organizations intend to source their AI for IT operations.
• The value of artificial intelligence and how that value is expected to be measured.
• Sentiment about the expected challenges and outcomes of AI adoption in IT operations.