Seamless digital experiences with advanced observability
Okura Hotel | 9 Oct., 4–5:30 pm (CET)
In our digital age, customers expect quick responses and proactive improvement to their experiences across all digital channels. Every customer touchpoint provides an opportunity to either create a positive experience that increases brand loyalty, or a negative one that loses customers.
This discussion circle provides a unique opportunity to share best practices and drive an engaging discussion on the topic of digital CX. We’ll discuss strategies to offer a superior experience, identify the biggest challenges, and discuss how to manage and overcome them.
We’ll review how organisations are leveraging digital experience monitoring (DEM) to foster innovation, optimize operational performance, and address the challenges of a fast-paced, multi-cloud environment.
Join us for a collaborative roundtable discussion to explore how to stay ahead of industry trends, enhance customer satisfaction, and maintain a competitive edge.
WHY ATTEND?
- Share challenges and solutions with industry peers, driving innovation and superior digital customer experiences.
- Explore opportunities for collaboration and networking with senior leaders facing similar challenges.
- Discuss how companies use DEM to ensure customer satisfaction and drive business growth and how they measure digital experience with powerful tools, such as RUM and synthetic monitoring.
