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Redefining the customer journey with application optimization
The need to provide an excellent customer experience has never been greater for businesses. Poor digital experiences have become increasingly unacceptable to customers, significantly affecting the potential for future transactions. In fact, user experiences are often a determining factor for a business’s overall success or failure.
As organizations look to create superior user experiences, optimizing applications becomes critical. By ensuring the reliability, efficiency, and performance of applications through rapid issue resolution and continuous improvement, organizations can foster a better customer experience.
But to optimize their applications, organizations need end-to-end observability of their entire technology stack. That’s where Dynatrace can help.
Download the handbook for more information on how organizations such as TD Bank and BT Group turned to Dynatrace to redefine the customer journey with application optimization.