Jira for WorkflowsJira for Workflows
Create, query, comment, transition, and resolve Jira tickets within workflows.
App
- Product information
- Release notes
Overview
Jira for Workflows enables you to create Jira tickets and manage the ticket lifecycle through actions like these:
Define various notification triggers
- Use the power of DQL and leverage events to create Jira tickets for any problem, security incident, or attack with workflows.
- Use Business events as a trigger to create Jira tickets on extended events like a failed release validation, certain logs messages, or external system events.
Flexible content composing
- Enrich ticket information with tags, hierarchy details, or any arbitrary entity information.
- Leverage expression builder for simple message composition.
- Leverage ownership information to dynamically assign a ticket to the correct user, user group, or project.
- Combine various steps to post a newly created ticket to a Slack or MS Teams channel.
Manage the incident lifecycle
- Comment on tickets within remediation workflows to reflect the current status.
- Reassign tickets for further escalation.
- Resolve tickets when a remediation action is successful, or escalate it, if needed.
- Search for available tickets
Use cases
- Connect to Jira Server with EdgeConnect or to a Jira Cloud instance.
- Create a Jira ticket based on events, logs, or metrics.
- Populate the project, issue type, priority, assignee, labels, components, summary, and description.
- Add custom fields to make sure required information is always added
- Change the assignee of a ticket.
- Comment on and update a ticket.
- Transition the status or resolve a ticket.
- Retrieve additional information by executing a JQL search.
Get started
Install Jira for Workflows and follow the instructions in Dynatrace Documentation.
Before you start, make sure that Jira is installed in your environment, outbound connections are configured, and the connection to Jira is authorized.
Related to Jira for Workflows
Full version history
ReleaseDate
Full version history
4.3.1
- Fixed missing scroll bar in dropdowns for Chrome versions 129.0.6668.xx or higher
- Improved user interface for all actions when connection is missing
4.3.0
- Introduce a new, streamlined connection management experience with a modernized interface. This update makes adding and editing connections directly within workflows easier and provides connection control and convenience in one place.
- Transition issue action - Fixed aborting fetch of transitions after entering an issue key
- Create issue action - Query labels by search term instead of fetching all labels
- Create Issue action - Replaced hardcoded environment url with expression
Full version history
4.0.0
- Changed Connection list to an unordered list.
- Updated dependencies.
Full version history
3.1.5
- Dependencies - Updated dependencies.
3.1.4
- Dependencies - Update dependencies.
3.1.3
- Improvement: Connections - Unretrievable Connections are now logged to the user.
3.1.2
- Bugfix: Create Issue Action - Fix response validation for priorities.
- Dependencies - Update dependencies.
- Bugfix: All actions - Fix possible chinese error messages in case when an invalid authencation token is configured.
3.1.1
- Bugfix: Transition Issue Action - Fix changing connection when typing in an issue key after changing the connection.
3.1.0
- Improvement: Usability - Infer deployment type based on authentication type.
- Improvement: Create issue - Add expression support for label picker.
- Bugfix: Create issue - Reduce number of network requests needed when fetching labels.
Full version history
3.1.1
- Bugfix: Transition Issue Action - Fix changing connection when typing in an issue key after changing the connection.
3.1.0
- Improvement: Usability - Infer deployment type based on authentication type.
- Improvement: Create issue - Add expression support for label picker.
- Bugfix: Create issue - Reduce number of network requests needed when fetching labels.
Full version history
3.0.1
- Dependencies - Update dependencies.
3.0.0
- Breaking Change: Intent Response Properties - Adapted the intent response properties to prefixed keys.
- Bugfix: Reporter and Assignee Fields - Fixed problem that filtering then selecting a user would not select the user.
Full version history
3.0.0
- Breaking Change: Intent Response Properties - Adapted the intent response properties to prefixed keys.
- Bugfix: Reporter and Assignee Fields - Fixed problem that filtering then selecting a user would not select the user.
2.0.0
- Improvement: Usability - Adapt create issue intent to improve the user experience.
- Breaking Change: Intent Payload - Adapted the intent payload to prefixed keys.
- Dependencies - Update dependencies.
- Improvement: Transition issue - Improve error handling of transition issue action.
1.8.0
- Action Dev 2.0 - Migrate to Action Dev 2.0.
- Improvement: Styling - Adapt create issue intent styling.
1.7.3
- Bugfix: All Actions - Support for AbortController to abort API calls upon clicking on another Automation Action.
Full version history
1.7.1
- Dependencies - Update dependencies.
1.7.0
- Improvement: Transition issue - Simplify form by removing project and issue type picker.
- Improvement - Allow assignee and reporter expressions to evaluate to names.
- Bugfix: Create issue - Fixed a bug that prevented suffix to be applied to description even after editing the workflow.
- Connection settings - Allow connection name to change without the need to re-enter token/password.
Full version history
1.6.1
- Dependencies - Update dependencies.
1.6.0
- Description suffix - Add suffix to description of issues created via workflow.
- Improvement: Usability - Provide better log messages and hints for JQL search action.
1.5.4
- Bugfix: Transition issue - Fixed a bug that prevented issues to be transitioned if the transition required a comment.
- Bugfix: Error handling - Improve error handling of priority picker.
- Bugfix: Error handling - Improve error handling of user picker.
1.5.3
- Bugfix: Error handling - Improved error handling when workflow action input is empty.
Full version history
1.5.2
Patch Changes
- 4eeb521: Fix action input validation issue where undefined was considered an invalid value for fieldSetters in the Jira Create Issue action.
1.5.1
Patch Changes
- ef2cae5: Improve jira-get-users error handling.
- bdc77ac: Improve jira-get-projects error handling.
- a60bc42: Improve deployment type fetch error handling.
1.5.0
Minor Changes
- 55d19e4: Add support for expressions in priority picker.
- cb6928a: Add support for custom fields in create issue action
Patch Changes
- b3b3a81: Reduce log spam when fetching users
- 307a731: Unify issue key label
Full version history
1.5.1
Patch Changes
- ef2cae5: Improve jira-get-users error handling.
- bdc77ac: Improve jira-get-projects error handling.
- a60bc42: Improve deployment type fetch error handling.
1.5.0
Minor Changes
- 55d19e4: Add support for expressions in priority picker.
- cb6928a: Add support for custom fields in create issue action
Patch Changes
- b3b3a81: Reduce log spam when fetching users
- 307a731: Unify issue key label
Full version history
1.5.0
Minor Changes
- 55d19e4: Add support for expressions in priority picker.
- cb6928a: Add support for custom fields in create issue action
Patch Changes
- b3b3a81: Reduce log spam when fetching users
- 307a731: Unify issue key label
Full version history
1.4.2
Patch Changes
- 6af8598: Fix handling of paginated Jira REST API endpoints
- 0d3cdbf: Unify labels for issue key
1.4.1
Patch Changes
- 2c79de6: Ensure app ID and app name never exceed length limits.
- 716b7de: Remove Name property from components action payload
- 4038aa4: Remove displayName property from assignee and reporter intent payload
- e98f974: Fix user picker to not perform rest request without selecting a connection first
1.4.0
Minor Changes
- 3f81730: Add support for JSON in field values when transitioning issues.
Patch Changes
- 3bf6fef: Remove displayName property from assignee and reporter action payload
- c64b7c6: Add support for consumer app state propagation in jira-create-issue intent payload.
Full version history
1.4.0
Minor Changes
- 3f81730: Add support for JSON in field values when transitioning issues.
Patch Changes
- 3bf6fef: Remove displayName property from assignee and reporter action payload
- c64b7c6: Add support for consumer app state propagation in jira-create-issue intent payload.
Full version history
1.1.1
Patch Changes
- b4324d4: Fix loading inconsistency for issue type and priority picker
- 22ff4ff: Fix user picker behavior when filtering items
- 86bbe34: Fix loading inconsistency for assignee and reporter picker when switching between Jira cloud and Jira server connections
- 0bf1602: Optimize connection object
1.1.0
Minor Changes
- a25ca99: Support NJinn expressions for Components Picker
- 7d7338c: Enable expression support in the project picker
Patch Changes
- a273ffe: Require secrets to be re-entered upon configuration change
- 829a54e: Fix state inconsistency in labels input field
Full version history
No release notes