Trust Center

Data protection

Customers across all industries globally use the Dynatrace platform on SaaS. This page gives you an overview of the security and privacy controls used in the Dynatrace platform to protect the data end-to-end.

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You control data through its lifecycle

Security and privacy controls described earlier are applied in different steps of the data lifecycle to give you flexibility in configuring Dynatrace to control how the data is protected across its whole lifecycle.

Illustration of how you control your data through its lifecycle
  • Phase 1

    Data capture

    Control which data does not leave your environment and is not ingested into the Dynatrace platform.

  • Phase 2

    Data processing

    Control which data from the data sent to Dynatrace will be anonymized before storing.

  • Phase 3

    Data storage

    Control how long data will be stored in Dynatrace and define custom retention periods for each Grail bucket.

  • Phase 4

    Data access

    Control permissions to access and view the data both on API and UI levels.

  • Phase 5

    Data deletion

    In addition to the retention periods, support other use cases including hard-deleting individual records.