Customer stories

"Currently, thanks to Dynatrace, we are able to resolve 90% of issues in less than 10 minutes, which is an incredible achievement considering that we manage more than 1.6 million electronic health records. This enables us to offer increasingly efficient digital services to users"

"Dynatrace Saas has allowed us and our partners to all benefit from the precise answers and intelligent automation of the Dynatrace platform"

"Dynatrace is critical to meeting our company goals. It exists to help measure success and failure and look for ways to turn those failures into continued success."

"We are innovating faster than ever before, and with fewer issues."

"Dynatrace is really useful – customers are amazed we've got that level of oversight over the journey, so it's another opportunity where we can surprise and delight."

"Dynatrace helps us understand the journey, improve our code, and ensure the customer is satisfied. Ultimately, that's what we're in the business of."

"The AI and prediction capabilities from Dynatrace were a differentiator."

"Dynatrace provides full visibility across our entire environment, enabling us all to work together in solving problems efficiently and update our business partners more easily."

"Previously, it would take weeks, maybe months to detect that we are affected by a vulnerability. With Dynatrace’s automation and continuous monitoring of the state of threats, it's in minutes."

"With Dynatrace we can do so much more than monitoring and advanced observability – we can get the data from logs to support all areas of the business."

"The Deutsche Telekom mobile app has been ranked as the best telco provider app across Germany, Austria, and Switzerland. I don't think we would have reached that level of recognition and reward from our customers without Dynatrace."

"Everything we do is about improving the passenger experience. Dynatrace has been essential to enabling us to achieve that through end-to-end observability."

"When the mainframe team first saw the insights they could gain from Dynatrace, they were like kids in a candy store."

"We’ve optimized performance for our customers while reducing the amount of manual work for our operations team, so we can grow the business without increasing our cost base."

"There's many options out there and believe me, we've tried them. But if you look at the track record of Dynatrace, there's constant innovation that really drives progress."

"We evaluated a number of platforms and were intrigued with Dynatrace’s innovation and unified portfolio of capabilities that allow us to really paint a picture of what's going on in our environment."

"Dynatrace is fundamental to FreedomPay’s ability to manage its technology and business risks."

"One of the biggest impacts of partnering with Dynatrace is the amount of time given back to our teams. There are no more sleepless nights on the weekends."

"EDF has become a pioneer within five years because of our focus on innovation, and Dynatrace has been vital in that by transforming our digital customer experiences."

"With Dynatrace, we can ensure our applications work as designed around the clock."

"Before Dynatrace, we used to spend hours manually searching through metrics, logs, and traces to piece together insights about user experience. Now, this takes minutes or seconds."

"We signed up to the Dynatrace free trial on the train and knew we had found a great fit for our needs."

"Dynatrace is invaluable in BMO’s journey to become a data-driven organization, harnessing unified observability and powerful AI capabilities to accelerate technology-led innovation and deliver flawless digital experiences."

"Dynatrace is by far and away the most capable solution when it comes to delivering a single source of truth."

"Dynatrace is our problem-solving machine. It has helped us make significant improvements to our customer conversions and onboarding."

"Dynatrace has been revolutionary for Photobox, as our teams are now able to do work that previously would have taken hours in just minutes."

"Since deploying Dynatrace, we genuinely sleep easier at night."

"We deployed Dynatrace, and within five minutes, we’d pinpointed the cause of the issue, which had been eluding the agency for three weeks."

"As a digital performance monitoring leader, we expected Dynatrace to deliver great visibility into our software ecosystem, despite its complexity. And, they have; with exceptional results. But, what we didn’t expect was the degree to which Dynatrace energized our team. People are actually excited about performance monitoring now, and we’re all on a mission to help keep the lights green for greater service excellence."

"What enamored us with Dynatrace was that it gave us insight into things we didn’t even know we wanted to see."

"Dynatrace is more dynamic, it’s a lot easier to use."

"The biggest bang for buck is the precise root cause analysis."

"With Dynatrace, when we get together, it just really works."

"One of the biggest benefits of working with Dynatrace is that they really get it."

"The auto discovery saves us a lot of time and having to configure the system manually."

"Dynatrace is helping us prove we are compliant with PSD2."

"The Dynatrace platform’s breadth of capabilities, scalability, continuous automation, and the maturity of its AI engine made the decision a no-brainer."

"Dynatrace completely transformed the way we work and do business."

"Dynatrace is really helping us feel more confident about cloud migration."

"The work we're doing with Dynatrace is critical in helping us to meet the expectations of our members and deliver brilliant customer experiences. Ultimately, Dynatrace helps us to improve customer loyalty and protect the bottom line of our business."

"Within two days we had it all installed, and it did deliver."

"The value we get from Dynatrace is on a day-to-day basis, proactively preventing outages from occurring in the first place. Dynatrace just gives us instant answers."

"Dynatrace is our gold standard moving forward – it’s clearly ahead of the competition, enabling us to work much closer with our business and development partners to deliver results. Being able to solve issues before customers are impacted is a big deal."

"Thanks to Dynatrace and AWS, our journey in leveraging hybrid cloud has been smooth, seamless and easy. They have made it possible for us to focus on what matters the most: innovation."

"Through a single agent, we’ve been able to gain full-stack observability into our environment in one clear view, and Dynatrace’s AI has provided us with precise answers about performance anomalies. This is why Dynatrace was a clear winner."

"Dynatrace gives us answers and has opened the door to automating IT operations."

"Dynatrace, with Keptn, allowed us to accelerate our adoption of Kubernetes by at least a year. It’s a unique value proposition that has enabled us to create an intelligent and fully automated continuous delivery pipeline."

"Dynatrace was installed within a day and we immediately saw value with issues identified that needed to be addressed, including one in a high value channel that was impacting performance for customers."

"Dynatrace gives us a sixth sense of what’s going on in our environment, so we can proactively optimize experiences and improve outcomes for our business."

"Dynatrace is one of the best solutions we’ve ever deployed, it gives us answers to absolutely everything. With many of the other monitoring tools that you purchase you spend an awful lot of time building out the capability and doing the discovery. With Dynatrace a lot of that comes out the box. It's a lot easier to use."

"We’ve seen the time it takes to identify the root cause go from a week to minutes, meaning we can identify and solve problems before they impact customers and end-users."

"Providing access to our research and education content, platforms and services from anywhere, at any time, is vital, and Dynatrace is key to our ability to achieve this."

"Accelerating our digital transformation is top priority for us, and Dynatrace is the killer app to help us achieve this."

"Dynatrace was the best fit as a single solution that could provide end-to-end observability across our diverse technology stack."

"Dynatrace is the best digital experience solution in the market."

"Dynatrace shines a torch into the dark corners of an application, so we can see right down into the code and query level. It gives you the evidence you need to be sure of root causes, so we’ve been able to work much more easily with our service providers to resolve issues and get things back on track."

"Dynatrace helps ensure that nothing escapes our DevSecOps lifecycle, so we can focus on more strategic work than finding, triaging, and remediating vulnerabilities."

"Dynatrace was light years ahead of any other solution in its space. It provided instant value through its ability to identify issues in real time, instead of 30 minutes after the fact."

"With Dynatrace, we've identified that risk mitigation is value creation, and as we move into the future, that will really come to the fore in how we add value to our business."

"Dynatrace has become my best friend as a developer. I can identify the root-cause of issues and quickly work out which team I need to solve the problem."

"With Dynatrace, we are now working based on facts, not assumptions. As a result, we’re spending less time searching for the cause of issues, and instead getting on with working together to solve them."

"Dynatrace is the evolution which every technology industry should adopt. It's intelligent, it's agile, and it also lives up to the promises that it makes to its customers."

"Dynatrace was the one platform that combined everything we were looking for – there’s nothing else in the industry that compares."

"We're thankful for a partner like Dynatrace for supporting our growth and efforts to provide excellent digital experiences for our guests."

"Dynatrace has become the anchor for our INSOC and has improved our focus on service availability and quality."

"As we added new digital revenue streams, it was imperative that we continued to deliver excellent customer experiences and we knew Dynatrace could provide the insights we needed."

"Dynatrace has had such an impact that in the last two years, it's been rolled out across most of the critical applications in our environment."